Return & Refund Policy
At Memocept, we are committed to providing high-quality products designed to support cognitive health and mental clarity. Your satisfaction is important to us.
Money-Back Guarantee
We offer a 100% money-back guarantee for 30 days from the date of purchase.
If you are not satisfied with your purchase for any reason, you may request a full refund within this period. No questions asked.
Return Process
To initiate a return, please contact our support team with your order details. Our team will provide you with instructions on how to proceed.
Returned items must be sent to the address below:
Return Address:
19655 E 35th Drive, Suite 100
Aurora, CO 80011, USA
Return Shipping Costs
Customers are responsible for covering the return shipping costs unless otherwise specified.
We recommend using a trackable shipping method, as we are not responsible for lost or undelivered return packages.
Refund Processing
Once your return is received and inspected, your refund will be processed.
Refunds will be issued to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or payment provider.
Contact Information
If you have any questions regarding your return or refund, please contact us:
Email: support@memocept.com